Never Again

I have been waiting for my order for 20 days. A guy spoke to me on whatsapp and gave me the info that it was sent to me. So far no idea where my package is and i tried tracking it in colissimo with out any info or updates. I tried calling la poste , no answer and no info online. I asked the sender to see if he can reach out to collisimo and give me an update about my package. He proceeded to tell me to be patient and that they sent it and pretty mu ch cannot help me track where it is. That it is out of their hands and i should just wait or get a refund. This is unprofessional. As muslims, we are commanded to strive for excellence and professionalism. What this store gave me is an impression of carelessness and je m en fou attitude. This is was the first time i ordered from them and it will be the last time. I am now waiting to get my package or get a refund.

- Date de l'expérience:02 juin 2025